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Privacy Policy
Last Updated: September 8, 2025
Warm Wellness (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.warmwellness.org, enroll in our services, or opt into SMS/text communications.
1. Information We Collect
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Personal Information: Name, email address, phone number, billing information, and other details you provide when booking or purchasing services.
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Health & Wellness Information: Limited health-related information voluntarily provided to support your program.
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Technical Information: IP address, browser type, device information, and usage data.
2. How We Use Your Information
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To provide and manage wellness services.
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To process payments and communicate with you.
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To send SMS/text reminders, confirmations, updates, and promotions (if you opt in).
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To improve our website, programs, and customer experience.
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To comply with legal or regulatory requirements.
3. SMS/Text Messaging
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By opting in, you consent to receive SMS/text messages from Warm Wellness regarding appointments, reminders, wellness programs, promotions, and other service-related updates.
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Message frequency may vary. Standard message and data rates may apply.
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You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@warmwellness.org.
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Your phone number will not be shared or sold to third parties for marketing purposes.
4. Sharing of Information
We do not sell your personal data. We may share information:
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With trusted service providers (payment processors, IT support, SMS providers).
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When required by law or to protect rights, safety, or property.
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In connection with business transfers (e.g., merger or acquisition).
5. Data Security
We implement reasonable safeguards to protect your information. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
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You may request access, correction, or deletion of your data.
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You may opt-out of SMS/text or email marketing at any time.
7. Contact Us
📧 info@warmwellness.org
🌐 www.warmwellness.org
Terms of Service
Last Updated: September 8, 2025
These Terms of Service (“Terms”) govern your use of the website www.warmwellness.org and any services provided by Warm Wellness, including SMS/text communications. By booking or using our services, you agree to these Terms.
1. Services Provided
Warm Wellness provides wellness programs and related services in the areas of weight loss, anti-aging, recovery, and mental health.
2. Eligibility
You must be at least 18 years old to use our services. By using our services, you confirm you are legally able to enter into these Terms.
3. Payments
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Payment is required prior to the start of services unless otherwise agreed.
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Prices are listed on our website or communicated directly.
4. Refund Policy
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Before Service Begins: You may request a full refund, subject to review and approval by Warm Wellness.
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After Service Has Started or Completed: No refunds will be issued under any circumstances.
5. SMS/Text Messaging Terms
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By providing your mobile number and opting in, you consent to receive SMS/text messages from Warm Wellness.
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These may include appointment reminders, service updates, wellness tips, and promotional offers.
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Message frequency may vary. Standard message and data rates may apply.
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You may opt out anytime by replying STOP to any message. Reply HELP for assistance.
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Consent to receive SMS/text messages is not required to purchase services.
6. Limitation of Liability
Warm Wellness is not liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount paid for the service.
7. No Medical Advice
Our programs are wellness-based and not a substitute for medical diagnosis or treatment. Always consult a licensed healthcare professional before making health-related decisions.
8. Modifications
We reserve the right to update these Terms at any time. Updates will be posted on www.warmwellness.org with a revised “Last Updated” date.
9. Governing Law
These Terms shall be governed by and construed under the laws of the State where Warm Wellness is headquartered, without regard to conflict of law principles.